Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party providers)
• Information submitted through contact forms, booking forms, or email sign-ups

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and manage services
• Respond to inquiries or support requests
• Process bookings and payments
• Send updates, newsletters, or promotional communications (you may opt out at any time)
• Improve website performance and user experience
• Comply with legal obligations

3. Health & Wellness Disclaimer

While we may offer holistic, wellness, coaching, educational, or retreat-based services, we do not provide medical diagnosis or treatment.

We do not knowingly collect or store Protected Health Information (PHI) as defined under HIPAA. Any health-related information you voluntarily share is treated as confidential but is not subject to HIPAA regulations unless otherwise stated in a separate agreement.

4. Payments & Third-Party Services

Payments are processed through secure third-party providers (such as Stripe, PayPal, Square, or GoDaddy Payments). We do not store or have access to your full payment card details.

We may also use third-party tools for:

• Email marketing
• Scheduling and booking
• Analytics (e.g., Google Analytics)
• Website hosting

These providers only receive information necessary to perform their services and are required to protect your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our website
• Improve functionality and performance
• Support marketing and analytics efforts

You may disable cookies through your browser settings, though some site features may not function properly.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request information about how your data is used or shared

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise any of these rights, contact us using the information below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Rachel Schools

mysticmetrics@gmail.com

229-539-9310